Terms and Conditions

1. Introduction

Welcome to G’s Gourmet Jams. By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully.

2. Ordering

  • All orders placed on our website are subject to acceptance and availability.

  • A confirmation email will be sent once your order is placed. If there is an issue with your order (such as availability or payment issues), we will be notified.

  • Orders can be placed and paid for via credit or debit card (Visa, Mastercard, and American Express).

  • All prices quoted on the Website are in Euro. The Website processes all transactions in Euro via our third-party payment provider, to whom you will be redirected for payment.

  • The Website if it includes links to third party web sites in its Content is not responsible for and does not endorse any features, content, advertising, products or other materials on or available from Third Party Sites or applications. If you decide to access Third-Party Sites, you do so at your own risk and agree that your use of any Third Party Sites is on an “as-is” basis without any warranty, and your use of any Third Party Site is subject to the terms and conditions contained therein

3. Shipping

  • Ireland: We offer standard shipping across Ireland (ROI & NI) 

  • International: We do Not ship internationally at this point in times but we are working towards this exciting venture in the near future.

  • Once your order is dispatched, you will receive a confirmation email with details of your order.

  • Shipping times vary based on your location. Within Ireland, deliveries usually take 1-3 days from dispatch, sometimes this may vary especially during busy times and holidays. 

  • Please note, orders placed after midday on Thursday will not ship until the following Monday.

4. Returns and Refunds

  • We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return the items within 14 days of receipt for a full refund, excluding shipping fees.

  • Products must be unused and in their original packaging.

  • In the event that your goods arrive damaged, please contact us immediately with photographic evidence. We will arrange a replacement or refund.

  • If you receive an incorrect item, please contact us as soon as possible and G’s Gourmet Jams will either replace or refund the item.

5. Cancellation

  • Before Dispatch: You may cancel your order up to 24 hours before it is dispatched by contacting us directly.

  • After Dispatch: Once an order has been shipped, cancellations are no longer possible. However, you may return the item under our return policy.

  • G’s Gourmet Jams Ltd reserves the right to cancel any order placed on the Website prior to shipment.  If your order is cancelled by us, you will receive a full refund of any amount paid by you in respect of that order or be provided with an opportunity to reorder.

7. Promotional Codes

  • Promotional codes can only be used once per customer per transaction and may not apply to sale items unless otherwise specified.

8. Privacy Policy

  • We take your privacy seriously. Any personal data collected during the ordering process will be handled in accordance with our Privacy Policy. We do not store credit card details, nor do we share customer details with third parties.

9. Limitation of Liability

  • G’s Gourmet Jams is not liable for any indirect or consequential loss arising from the use of the website or from purchases made via the website. This includes any loss of profit, data, or reputation.

10. Governing Law

  • These terms and conditions are governed by the laws of Ireland, and any disputes will be subject to the exclusive jurisdiction of the courts of Ireland.